Need In home care help?Personal Care ServicesIndependence Is KeyHome-Delivered MealsWE’LL ARRANGE TRANSPORTATION

Need In home care help?

Being there when they need us the most

Personal Care Services

Entrusted skilled home care & senior care services

Independence Is Key

Let us be your helping hands

Home-Delivered Meals

you may already be eligible to receive home-delivered meals



Welcome Home

At Potter’s House Home Healthcare , an in-home healthcare & caregiver provider in Charlotte NC, we help families find experienced and compassionate caregivers to assist them in providing outstanding continuous in-home care for their love ones. The burden of care should not have to fall on the shoulders of one person – we are here to share that burden.

We are here for those who are sole caregivers and just need a few hours to leave the house to run earns or need help with heavy lifting task like bathing.

We are here for people who need 24/7 around the clock monitoring and assistance.

The level of care is customized to each individual and their needs. We are the helping hands that you have been looking for.

About Us

In 2009, Melrena Mcinnis was the sole caregiver for a close relative and understood first hand the challenges of caregiving. After much prayer and an open heart for those in her care, she was guided to share her services with her neighbors. She began to give free health clinics for Seniors in the Charlotte NC area. Her caregiving business soon expanded to 50+ clients and the management of a large team of experienced caregivers. She has received high praise from families who entrusted the care, health and well-being of their loved ones to Potter’s House Home Healthcare.

Personal Care Services (PCS)

We have services available for Medicaid-eligible and private pay personal care recipients. To become Medicaid-eligible, recipients must receive a referral from their primary physician. We also accept Medicaid-eligible transfers from other PCS providers.

A state certified evaluator will determine the suitability and the needs of in-home personal care services & caregiving for each client. We create a custom care package based on the state assessment of needs. We can provide hygiene care, physical safety monitoring, mobility assistance, help to navigate the effects of memory loss, confusion, or forgetfulness, everyday task assistance such as laundry, meal prep. & cleaning, verify and/or restrict medicine intake, calorie & water intake tracking, record BM’s, monitor vitals such as blood pressure or shortness of breath, record & assist with exercise, social skills and activities, and we are ready to notify first responders in case an accident or medical emergency.

Skilled Care

In general, skilled care clients require outpatient follow-up care from an illness or injury. These caregivers are required to have professional nursing licenses.

We can help arrange or recommend a highly skilled nursing care professional ready to assist clients who require services like:

  • 24/7 nursing care
  • Home infusion therapy
  • Hospice assistance
  • In-home blood draws and injections
  • Medication setup, administration and oversight
  • Occupation, speech and physical therapy in the home
  • Tube, drain and/or bag maintenance
  • Wound care
  • Oxygen and breathing treatments
  • More…

RNs (Registered Nurses) LPNs (Licensed Practical Nurses), who are qualified to administer medications and perform advanced medical procedures. They specialize in providing around-the-clock geriatric care for the elderly in the home along with wound care, hospice assistance, palliative care and more.



One of the reasons many people might continue to drive beyond the time they can safely do so is because they feel they have no other transportation choices to get to where they need and want to go.

We provide personalized concierge service for our clients. Jus tell your caregiver or one simple call to us and we will take care of the rest. No need to call all over town looking to a ride, we know the best in town – that meet your needs.

At Potter’s House Home Healthcare, we are committed to helping people with special needs or 60 years and older and their families/caregivers understand and navigate the complex web of available services, agencies, and other options, including transportation.

Senior Meal Plans

If you currently receive Medicaid benefits and have been assigned case manager, you may already be eligible to receive home-delivered meals. We recommend Ga foods!

For great tasting, nutritious meals, GA Foods has a solution that is as convenient as it is delicious. With a wide variety of frozen entrees, we have meals to suit all palates. Our Total Meal System (TMS) even includes side items like bread, fruit, margarine, and beverages that, together, form a balanced, healthy meal that is appropriate even for those on special diets

If you are interested in learning more about home-delivered meals please contact your local Area Agencies on Aging at 1-800-677-1116.

Registration & enrollment

Call Us Today! (704) 405-8094 we are here to help you through the process. Call our friendly staff to setup an one-on-one consultation call.